Privacy Policy
Effective Date: November 7, 2025
Last Updated: November 7, 2025
1. Introduction
KickStart Soccer ("we," "our," or "us") operates kickstartmysoccer.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our soccer training session booking service.
By using our Site, you consent to the data practices described in this policy.
2. Information We Collect
2.1 Personal Information
When you register for an account or book a session, we collect:
- Parent/Guardian Information: First name, last name, email address, phone number
- Emergency Contact: Name and phone number (optional)
- Child Information: First name, age, experience level, special needs (optional), medical information (optional)
- Payment Preference: Selected payment method (Venmo, Cash, or Donation)
2.2 Automatically Collected Information
- Browser type and version
- Device information
- IP address
- Access times and pages visited
2.3 Information We Do NOT Collect
- We do NOT collect or store credit card information
- We do NOT collect Social Security Numbers
- We do NOT collect bank account information
- Payment transactions occur through third-party services (Venmo) or in-person (cash)
3. How We Use Your Information
We use your information to:
- Process and manage your training session bookings
- Send booking confirmations, cancellations, and updates
- Communicate about session changes (location, time, etc.)
- Process payment confirmations and refunds
- Respond to your questions and requests
- Improve our services
- Comply with legal obligations
4. Children's Privacy (COPPA Compliance)
Our service is designed for use by parents and guardians to book training sessions for their children.
- We do NOT knowingly collect information directly from children under 13
- All accounts must be created by a parent or legal guardian
- By creating an account, you confirm you are the parent/legal guardian of any children you register
- We collect only the minimum information necessary to provide training services
- Parents can request deletion of their child's information at any time
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information:
- Secure HTTPS encryption for all data transmission
- Password hashing using industry-standard encryption
- Secure cloud storage with Supabase (SOC 2 compliant)
- Role-based access controls and database security policies
- Regular security updates and monitoring
However, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your information.
6. Information Sharing and Disclosure
We do NOT sell, trade, or rent your personal information to third parties.
We may share information only in these limited circumstances:
- Service Providers: Email service (Resend), database hosting (Supabase), web hosting (Vercel)
- Legal Requirements: If required by law, court order, or government regulation
- Safety: To protect the safety of our coaches, students, or others
- Business Transfer: In connection with a merger, sale, or acquisition (users would be notified)
7. Your Rights (CCPA & General)
You have the right to:
- Access: Request a copy of your personal information
- Correction: Update or correct your information through your account dashboard
- Deletion: Request deletion of your account and associated data
- Opt-Out: Unsubscribe from marketing emails (booking confirmations will still be sent)
- Data Portability: Request your data in a machine-readable format
To exercise these rights, contact us at: privacy@kickstartmysoccer.com
8. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. You may request account deletion at any time.
9. Third-Party Services
We use the following third-party services:
- Supabase: Database and authentication - Privacy Policy
- Vercel: Web hosting - Privacy Policy
- Resend: Email delivery - Privacy Policy
- Cloudflare: DNS and security - Privacy Policy
10. Cookies and Tracking
We use essential cookies for authentication and session management. We do not use tracking cookies for advertising or analytics at this time. You can disable cookies in your browser settings, but this may affect site functionality.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
KickStart Soccer
Email: privacy@kickstartmysoccer.com
Phone: 415-420-0848
Location: Lamorinda Area, California